P.O. Box 1864
Winchester, VA 22604
ph: 540-722-6103
fax: 888-283-0016
alt: 888-722-6029
mikecoop
We do not encourage homeowners to make electrical repairs unless they are experienced and qualified. However, some household repairs are easily and safely remedied.
The outlet in my bathroom isn't working.
It's probably on a ground fault breaker or receptacle that has tripped. If the receptacle that isn't working has a reset button (the red button in the left picture), push it, and test it again (the black button in the left illustration). If there isn't a button on the receptacle, it's probably connected to another GFI receptacle or breaker in the panel box. If it's in the panel box, it will have a red button on it that says, "reset." Push that button. If it's connected to another receptacle, that receptacle may be in another bath, in the garage, by the panel, in the basement, or in another location in the house - even the front porch (lower illustration). Look for a receptacle that has buttons on the front. If you find one, push the reset button and then retest.

I reset a breaker in the panel box, but it still doesn't work.
Breakers can be tricky. They look like they've been reset, but actually haven't. To reset the breaker, push it all the way to the outside of the panel box until it clicks into the "off" position. Then push it all the way to the inside until it clicks again.
Lights in part of my house look normal, but lights in another part look dim. What's going on?
You may have lost half of your electrical service. A good way to test it is to boil a pot of water on the stove. If it only gets warm or hot, but doesn't actually boil, one leg of your electrical service has been lost. This could be a problem in the panel box or a problem with the power company. Call us to find out.
If it does boil, you may have lost a neutral. Call us to find and fix it.
I have a light in my basement. There are two switches that turn it on, one at the top of the steps and one at the bottom. One switch always has to be in a certain position for the light to work, so we have to run up and down the stairs to turn the light on. Help!
I have a light in my basement. There are two switches that turn it on, one at the top of the steps and one at the bottom. One switch always has to be in a certain position for the light to work, so we have to run up and down the stairs to turn the light on. Help!
Copyright 2010 Quality Electric Co., LLC. All rights reserved.
P.O. Box 1864
Winchester, VA 22604
ph: 540-722-6103
fax: 888-283-0016
alt: 888-722-6029
mikecoop